LISA LIM
Authors - A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Confessions of a Call Center Gal - Lisa Lim (2011)
College graduate Maddy isn't having much luck landing a job. She goes to visit her best friend in Idaho and starts working at the Lightning Speed Call Center as a call center rep. It's not her ideal job and the location is the last place she expected to be living but she's trying to make the best of it. Maddy soon learns how difficult the dynamics of a call center are. The customers are rude and possibly insane and some of her co-workers aren't much better. She forms bonds with people she never would have gotten to know if not for this job and they find themselves banding together as a family just to get through each day on the phones. Maddy finds herself attracted to co-worker Mika even though she swore she would never date someone from the call center. Maddy has to decide if she's going to make a career for herself at the call center or if she's going to take a huge chance and leave the only job she's known and the co-workers she's grown to love to have the career she's dreamed of. Maddy is a great character that you'll be laughing and cringing along with. Lim has written a strong debut novel about real issues with a lot of heart and humour. (AR)
